Privacy Policy

Who we are

Redbank Properties is a small landlord operating rental housing in Jefferson County, Pennsylvania. This policy explains what personal information we collect from prospective tenants, tenants, and visitors to our website, and how we use it.

What we collect

• Contact information you give us (name, phone number, email address) when you inquire about a rental, join a waitlist, sign up for text alerts, request a showing, or apply.
• Rental application information you provide (household details, rental history, income, references).
• Account and property records related to your lease (rent payments, maintenance requests, communications).
• Basic technical information (IP address, browser user agent, timestamps) when you submit a form, used for fraud prevention and legal record-keeping.

How we use your information

• To respond to your inquiries and schedule showings.
• To process rental applications and manage leases.
• To operate your tenancy (rent, maintenance, notices).
• To send account and property text messages when you opt in.
• To comply with the law and equal-housing obligations.

SMS messaging

Redbank Properties collects your mobile number and messaging consent to send account and property-related text messages. We do not sell your personal information. You may opt out at any time by replying STOP. Message and data rates may apply.

We do not share your mobile number or SMS consent with third parties for marketing purposes. See our Terms of Service for terms that govern our text messaging program.

Sharing

We do not sell your personal information. We share information only with service providers we need to operate the business (for example, a text-message delivery vendor), with our accountant and attorney, and where required by law.

Your choices

• Reply STOP to any text message to opt out of SMS.
• Contact us to request access, correction, or deletion of your personal information.

Contact us

Questions about this policy? Reach us on our contact page, or write to us at: